FAQ

Default solution folder, feel free to edit or delete it.

I get an error message that states my credit card details are not valid.
Please check that your credit card details have been entered correctly including the expiry date and the verification code.
Fri, 5 Feb, 2016 at 3:34 PM
What is the format of the assessment?
The assessment is formatted as an online assessment. Assessment questions may be a mixture of multiple choice, true / false or matrix sorting.
Fri, 5 Feb, 2016 at 3:36 PM
What payment methods do you accept?
Exemplar Global College currently accepts online payment using your credit card. Accepted credit cards include: Mastercard VISA Our system...
Fri, 5 Feb, 2016 at 3:36 PM
Can I view my training on a mobile device?
Absolutely. As long as you are connected to the internet using a smart device.  These include apple and android devices (phones or tablets)
Fri, 5 Feb, 2016 at 3:37 PM
Do I have to be connected to the internet to view my training?
Yes.  The training provided by Exemplar Global College is hosted online.  This means that you can view anywhere, at any time, as long as your device is conn...
Fri, 5 Feb, 2016 at 3:38 PM
What computer operating system do I need?
Operating Systems Supported The Exemplar Global College training videos are able to be viewed on almost every OS including Mac OS, Windows and Linux. ...
Fri, 5 Feb, 2016 at 3:39 PM
How do I print my certificate?
Your certificate is provided as a pdf document. These can be found within your 'my training' or from the side bar visible from the "My Training...
Fri, 5 Feb, 2016 at 3:39 PM
How do I change my password and user details?
You can easily change your user details, including your password by clicking on the 'my account' tab in the training navigation bar. 1.  Login...
Fri, 5 Feb, 2016 at 3:40 PM
How do I access the training?
After you have successfully purchased your training you will be automatically redirected to the training area.  Just click on the "My Training" ta...
Fri, 5 Feb, 2016 at 3:40 PM