As part of the assessment process you are provided with two opportunities to retake the assessment. These opportunities can be accessed in your individual training portal. If you do not meet the minimum competency mark, you will be required to re-purchase the assessment.


If you are required to re-purchase an assessment, please use the support ticket system to advise your purchase. Your previous assessment attempts will then need to be manually cleared before you can re-take the assessment.


If you have only purchased an "assessment", it is suggested that you complete any associated learning material before attempting the assessment again.


Please note that should your re-assessment be unsuccessful, no further attempts will be allowable through the Exemplar Global College website.